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Privacy

SHULE EXTRA Privacy Policy

This policy explains the general approach SHULE EXTRA uses for handling account, school and platform information.

1. Information handled by the platform

Depending on the modules a school uses, SHULE EXTRA may process information such as:

  • User account and login information.
  • School and campus information.
  • Student and guardian records.
  • Academic, attendance and examination records.
  • Fee, invoice, payment and receipt records.
  • Communication preferences and message records.
  • Technical logs required for security and reliability.

2. Why information is processed

Information is processed to provide school management services, authenticate users, operate authorized school workflows, generate reports, maintain financial records, communicate with authorized recipients and protect the service.

3. School responsibilities

Schools are responsible for ensuring they have an appropriate basis for collecting and using the information they enter into SHULE EXTRA.

Schools should assign users only the access required for their responsibilities and maintain accurate guardian, student and communication preferences.

4. Access control

School data is intended to be accessible only through authorized school membership, roles, permissions and applicable data scope.

Parent or guardian users should only receive access to children with whom they have been validly linked.

5. Service providers

SHULE EXTRA may use approved service providers for services such as hosting, email, messaging, payment processing, monitoring or storage.

External providers should receive only the information reasonably required to perform their configured service.

6. Retention and deletion

Records may be retained for operational, educational, contractual, accounting, security or legal reasons.

Some records, especially financial, audit and historical academic records, may need to remain preserved rather than being silently deleted.

7. Cookies and sessions

SHULE EXTRA may use essential cookies required for authentication, security, session management and user preferences.

See the Cookie Policy for more information.

8. Privacy enquiries

Questions about privacy, access, correction or data handling can be submitted through the Contact Us page.